Terms & Conditions

 

Security capabilities and policy for transmission of payment card details

 

Protecting your personal information is a priority for Mscloth. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. The SSL encrypts all information you input before it is sent to us.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect personally identifiable information offline. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.
 

What information do we collect and how do we use it?

 

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.
 

How does Mscloth protect customer information?

 

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorized access.
 

Credit Card Details

 

All credit card payments are processed securely through the Wix Payment Gateway. Payment by credit card is the fastest way to receive your order as there is not clearance delay. Mscloth does not store any credit card information on our servers.
 

What about Cookies?

 

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Mscloth website.
 

Your Consent

 

By using our website, you consent to the collection and use of this information by Mscloth. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Payment Gateway Info

 

Our payment options presently available are limited but, most importantly, safe and secure. We offer Credit Card processing and Card payments are made directly through our 128 bit SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored - this ensures you will be happy with the security of your transaction.
 

Intellectual Property

 

All material contained on the website located at https://www.mscloth.com.au (“Website”) (including but not limited to photos, text, visual and audiovisual works and trade marks), the design of the Website, the appearance of the Website and the layout of the Website (together, the “Website Aspects”) is owned by or licensed to Mscloth (unless otherwise acknowledged on the Website) and protected by copyright and trade mark laws of Australia and other countries. All modifications and improvements of the Website and the Website Aspects will be owned by Mscloth.

 

Except as necessary for the use of the Website on your browser, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws, a Website Aspect may not be used, adapted, reproduced, uploaded to a third party site, framed, linked to, published, transmitted or distributed in any way without Mscloth’s prior written consent."

 

Privacy

 

Personal Information

 

It is our usual practice to collect personal information directly from you. Sometimes we collect personal information from a third party if you have consented or would reasonably expect us to collect the information in this way, for example from publicly available sources such as websites or telephone directories. We do not collect personal information about you if you only browse this website. 

Third-party vendors, including Google, use cookies to serve ads based on past visits to our website.

 

Uses

 

We only use your personal information for the purposes for which you give it to us and for related, internal management purposes. We do not give information about you to government agencies, organisations or anyone else unless one of the following applies:

You have consented:

  • You would expect us to or we have told you we will;

  • It is required or authorized by law;

  • It will prevent or lessen a serious and imminent threat to somebody's life or health; or

  • The disclosure is reasonably necessary for law enforcement or for the protection of public revenue.

We analyse non-identifiable website traffic data to improve our services.
 

Key Authority

 

In the event that we are unable to install your window furnishings prior to settlement, Mscloth will attempt to collect keys from the settlement agent, developer, real estate agent, or any other authorized entity nominated by you. By accepting our Terms and Conditions you grant access/key authority to Mscloth installers or representative to sign keys in and out to facilitate the install of your window furnishings. 

Your choices

 

You may access personal information that we hold about you or you can ask us to correct personal information we hold about you. If you are on one or more of our email lists you may opt out of further contact from us by clicking the unsubscribe option in all emails.
 

Important information

 

Mscloth is bound by the Information Privacy Principles of the Privacy Act 1988 (Cth). Our website follows the Privacy Commissioner's Guidelines for Federal and ACT Government Websites.

How to contact us

 

If you wish to access the information we have which applies to you or if you have any further queries in regards to the Mscloth privacy policy, you can contact us at service@mscloth.com